Welcome to ELEVATE
Empowering Libraries to Bridge the Digital Divide
Now Piloting at Lawrence Public Library
Libraries have always been centers of knowledge.
Now, they can be centers of digital empowerment too.
ELEVATE transforms libraries into vibrant hubs where patrons gain:
- Free tech support & device lending
- Digital literacy and English language learning
- Career exploration and personalized career planning
- Internet access and affordable device solutions
- Multilingual, real-time support
- Referrals to essential local services

Watch the ELEVATE Story – See How We’re Bridging the Digital Divide, One Community at a Time
Discover how the ELEVATE model is transforming lives through digital literacy, free devices, career coaching, and community-powered support. Watch our story in action.
What Is ELEVATE?
ELEVATE (Enhancing Literacy and Empowerment for Valued Access to Technology and Education) is a game-changing platform that empowers public libraries to offer next-generation digital equity services—seamlessly, affordably, and sustainably.
Currently live at Lawrence Public Library, ELEVATE integrates directly with existing library systems like SirsiDynix Symphony, making it easy for libraries to adopt without the need for costly overhauls. 👉 Read More
Core Features
✅ Integrated Digital Services Hub
Centralized tech support, device lending, digital literacy, and community care tracking—all tied to a patron’s library card.
✅ Career Planning & Personalized Coaching
Through a partnership with PathQuester, ELEVATE offers AI-powered career exploration tools helping patrons set real goals and build their future.
✅ Digital Literacy & Language Learning
Self-paced, multilingual digital skills and English language programs available 24/7.
✅ Affordable Devices & Internet Connectivity
Helping patrons get laptops, hotspots, and discounted broadband service—plus tech support for the devices they use.
✅ Real-Time Multilingual Help
Voice, video, and chat support in over 380 languages.
✅ Community Care Connection
Instant referrals to local food, housing, healthcare, and legal resources.
✅ Windows 11 Readiness
Helping libraries upgrade technology for ongoing security and efficiency. 👉 Read More

Why Libraries?
Libraries are accessible, trusted, and community-driven.
With ELEVATE, they become launchpads for digital success.
- Empower patrons with the skills and tools they need.
- Expand access to opportunity and lifelong learning.
- Enhance community engagement through modern digital services.
Ready to Expand

Following our successful launch in Lawrence, MA, we are expanding our partnerships across Massachusetts through collaboration with key regional library networks:
MVLC (Merrimack Valley), CW MARS (Central and Western MA), SAILS (Southeastern MA), CLAMS (Cape & Islands), Minuteman, OCLN, NOBLE, and others.
These consortia represent over 400 public libraries, many of which already use SirsiDynix Symphony, the leading library management system supported by ELEVATE.
With built-in compatibility across the most widely used ILS platforms—including Symphony, Polaris, Koha, and Evergreen—ELEVATE is ready to scale nationally to meet the needs of libraries across the U.S.
Join the Movement
Want to bring ELEVATE to your library?
👉 Learn More
👉 Get Involved
👉 Contact Us
ELEVATE:
Elevate Access. Empower Communities. Expand Opportunities.
Frequently Asked Questions
What is ELEVATE?
ELEVATE is a cloud-based platform designed to bridge the digital divide by providing libraries with tools to enhance technology access and digital literacy in their communities.
How does ELEVATE support libraries?
ELEVATE supports libraries by offering AI-powered tools, continuous training, and multilingual resources, enabling librarians to effectively assist patrons in accessing technology and educational opportunities.
Who can benefit from ELEVATE?
ELEVATE benefits individuals of all ages seeking digital literacy and technology access.
Is ELEVATE available nationwide?
Yes, ELEVATE is available to libraries across the United States, aiming to empower communities through enhanced digital access and support.
How can I get involved with ELEVATE?
You can get involved with ELEVATE by visiting our website to learn more about our programs, volunteering at local libraries, or advocating for digital literacy initiatives in your community.
★★★★★
ELEVATE has transformed our library into a hub of digital empowerment. With their innovative platform, we’ve connected countless patrons to essential technology and resources, bridging the digital divide in our community. The support and training provided have been invaluable, allowing us to serve with confidence and care. Our patrons are now thriving, learning, and growing in ways we never thought possible. ELEVATE is not just a service; it’s a lifeline for many!
Isabella Campbell
Community Library